Frequently Asked Questions
Your guide to a brighter, more comfortable home.
What is the standard shipping timeframe for Solis Global orders?
We typically process orders within 1-2 business days. Depending on your location, standard shipping usually takes between 5 to 10 business days for delivery.
Do you offer international shipping for home decor items?
Yes, Solis Global ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What is your return policy if a product doesn't fit my space?
We offer a 30-day satisfaction guarantee. If your item isn't a perfect fit, you can return it in its original packaging for a full refund or exchange.
Are your furniture and textile products sustainably sourced?
Sustainability is at our core. We partner with ethical manufacturers who prioritize eco-friendly materials and fair labor practices to ensure high-quality, responsible products.
How can I track the status of my home delivery?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay for larger home investments.